Shipping & Returns

Shipping Policy

DELIVERY COSTS

The fee for your order depends on the type of product you are purchasing (in particular, the size and weight of a product).

 

Home Delivery

Standard Items        :         For orders over $200           Free

                                   :         Ranging from $5 to $20 depending on product

Bulk Order               :         For orders over $200           Free

                                   :         Ranging in price from $20 to $90, additional for rural delivery

 

We can either send via NZ Couriers, or NZ Post – this is your choice.

Return & Exchange Policy

We apologise if you have received a product that is faulty, or if you have received the wrong product.  Under the Consumer Guarantees Act you are entitled to have your product exchanged. 

Please contact us on 021-305-287 Monday to Sunday, 9am to 5pm  to arrange this. 

Make sure you have your order details handy.

 

We do not offer a refund if you have simply changed your mind.

Payment Methods

- Offline Payments